Showing posts with label Pareto Principle. Show all posts
Showing posts with label Pareto Principle. Show all posts

Monday, May 28, 2012

How To Avoid Burn-out

This week I listened to an interesting lesson from Wayne Cordeiro, a Pastor and teacher from Hawaii. He was sharing some of his experiences with burnout and how to avoid it. This lesson is particularly helpful for anyone in the people business - teachers, health professionals, pastors, social workers, etc..., but also for anyone in a high-stress job.

Here it is in a nutshell. Each of us have a limited capacity emotionally. While we may think that we are superman or superwoman, life has a way of demonstrating how wrong we are. The landscape is strewn with many from the helping professions who have crashed and burned after pushing it too hard and too long. Each of us have to learn our limits, and ensure that we build in time and activities that refill us.

Wayne uses the analogy of an emotional fuel tank. It's something that we don't often think about, but keeping that tank full is important to our long-term success. None of us wants to become a statistic.

So, here's the question, what are the things that you do that feed you emotionally; that help you feel better about life; that recharge your batteries? For some that may be long walks, sports, reading, traveling, going to the beach, gardening or any number of things. Whatever they are, you need to identify them, and you need to make them a regular part of your routine.

This seems counter-intuitive for many "Type-A"personalities, who tend to feel that they have to always be on the go. The truth is, without recharging, you are likely hurting your long-term productivity. I know, in my experience, sometimes the schedule has gotten away from me and, inevitably, what ends up getting dropped is the "me" time. The tank is then depleted and, if it goes too long, emotional damage is done.

I experienced this a few years ago in my own ministry. The church was growing, I was getting busier; trying to launch new initiatives and keep the ball rolling. I was trying to help others with their problems. I had other stresses in my life that contributed to a mounting sense that I was losing control. It took me longer and used more energy to do what I used to do. All I knew was that I stopped caring - and that's not a good place to be in ministry.

Thankfully, I had an understanding Board and a caring church family that allowed me to take the time I needed to get myself right. I learned some lessons the hard way during that time. Here are some of the bigger ones.

There's only one God, and I'm not Him.
Pastors, in particular, can tend to fall into this trap where they feel that they have to save the world. The truth is that we're all only human, with very real limitations. I've had to learn that there are some situations that are beyond my control. I've preached on this verse for years, but learned through these experiences just how true it is:  "Do not be anxious about anything, but in every situation, by prayer and petition, with thanksgiving, present your requests to God. And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus." (Philippians 4:6-7) Remember, as well, that none of us are indispensable.


Build margin and stay away from the edge.
What this simply means is that you have to choose carefully where you will spend your time. There are two opposite temptations for pastors: one is to become a workaholic and never take time for themselves; the other is to be lazy and to neglect their ministry. Both are wrong and damaging in their own way. The key is balance. If you are going to take time for yourself you have to build that into your schedule and you have to learn to say no (something I have a hard time with). Learn to prioritize, remember the Pareto Principle: 20% of your activity will provide 80% of the productivity.

Know yourself.
You need to be able to tell when your stress level is rising and you need to know what to do about it. In this case especially, an ounce of prevention is worth a pound of cure. When you sense the pressure building, offload the stressors if you can and do something to recharge. It's better to take a couple of days sooner, then be forced to take a few weeks or months later. 


Identify what gives you energy and what takes it away.
There are some things in my ministry that I do because I have to - they're part of the job. There are other parts of my job that I love to do. When you find your energy level being depleted, do your best to focus on the parts that you love, where your passions lie. 

We can be healthy, and we need to be healthy if we're going to continue to be of use to others. Ask yourself this, on a scale of 1-10, what would be the level in your emotional tank? If it's dropping down below 5, what can you do to get it back up in the healthy range? If you're running on empty, who do you need to talk to who can help you? Take care of yourself. Life is hard but God is good.

Related Articles:
Book Review: "The Me I Want To Be"
Caring Enough to Confront
The Pareto Principle
Authentic Leadership
Book Review: The Leadership Secrets of Billy Graham

 

 
  

Friday, February 03, 2012

The Pareto Principle

A long, long time ago, near the beginning of my ministry, I attended a leadership conference taught by John Maxwell. I ate up the material because it related to what I was facing in my church and life at the time. I was just reminded of one of the principles that he taught as I was sitting at my desk looking at literally scores of books that I want to read.

The truth is that you can't do everything. You can't read everything. You can't listen to every podcast and you certainly can't keep everybody happy. That's where the reminder about the Pareto Principle came to my puny little mind.

The Pareto Principle (also known as the 80–20 rule, the law of the vital few, and the principle of factor sparsity) was developed by an Italian economist named Vilfredo Pareto way back in 1906. What it basically teaches is this: for many events, roughly 80% of the effects come from 20% of the causes. He observed, for example that, in 1906, 80% of the land in Italy was owned by 20% of the people. In his garden, 80% of the peas came from only 20% of the pea pods.

Frankly, I don't care about the peas and the pods or who owns what in Italy - the question for me is how can I apply this principle. Maxwell shared some great applications for my church and my life. Take a look at some of these examples and see if you have found these true in your environment:
  • 20% of the people do 80% of the work.
  • 20% of the people give 80% of the money.
  • 20% of the people take 80% of the time.
  • 20% of the people invite 80% of the visitors.
  • 20% of the people make 80% of the decisions.
  • 20% of the people teach 80% of the people.
  • 20% of the time produces 80% of the results.
  • 20% of the programs give 80% of the growth.
  • 20% of the message gives 80% of the content.
  • 20% of the job gives 80% of the satisfaction.
The bottom line application for all of us is this: if we devote our energy, time, and resources to the top 20% of our priorities, we’ll achieve 80% of the results we desire. This is one application of this principle that I have definitely found to be true. All of us are busy (some at things that don't matter, but that's another story). Many of us find ourselves with not enough hours in a day to accomplish all that we need to accomplish. So, obviously, choices need to be made. Here are some lessons from Pareto.

It's not how hard you work, but how smart, that counts. 
I've known some very unsuccessful hard workers. They're certainly not lazy, but lazy is not the only way to be unproductive. We need to recognize those areas of responsibility that are going to move us the greatest distance toward our destination, and do them first.

Someone spoke of the "tyranny of the urgent." Without planning and evaluating, we end up constantly having to deal with things that are now "urgent," simply because we weren't paying attention. With my personality I learned a long time ago that I wasn't going to get a lot done without the use of a planner. Working hard was never an issue, working smart was.

Organize or agonize.
I say this as I'm surrounded by stacks of papers and files on my desk. I'm an "abstract random." I tend to move quickly from project to project and like to have a lot of things of the go. I can be like the talking dog in the movie "Up" who was constantly being distracted because he thought he saw a squirrel. I like squirrels, they're cute little furry animals, rodents actually that like nuts....  Sorry. The point is. I've had to learn (still learning) to organize my major projects or regret the missed deadlines.

For those with personalities like mine, this is an ongoing process. But I do find the principle holds true. I need to keep asking myself which of these projects will bring the greatest reward and refocus my energies on those.

Choose or lose.
The truth is that we are always making choices whether we want to be or not. If we do not choose to place first things first then we are choosing to place them somewhere else. When those important things are moved down on the totem pole our effectiveness drops as well. Sometimes we simply cannot do everything that is asked of us so we must choose - or lose.

Evaluate or stalemate.
Someone called it "the paralysis of analysis," the inability to make a decision. It's also been called the "ready, aim, aim, aim... syndrome." We have to set and maintain priorities if we're going to be effective in our chosen field of endeavour. How can we do that? Here are some questions to ask:
  • How do we determine our priorities?
  1. Requirement: What is required of me?
  2. Return: What gives the greatest return?
  3. Reward: What gives me the greatest joy?
  • How do we maintain our priorities?
  1. Evaluate: Where am I?
  2. Eliminate: What am I doing that can be done by someone else?
  3. Estimate: What is needed to accomplish my objective?
I know that I have a set amount of hours to work with in any given day and week. The question is, what am I going to do with that time? If I apply the Pareto Principle and focus on the top 20%, rather than the squirrels, chances are I'll get a lot more done. So, as far as my books are concerned, I think I'm going to figure out which 20% are going to give me 80% of what I need to know. The others look good on my shelf for the time being. By the way, if you're reading this, you're in my top 20%. : )

Related Articles:
"Do It Now" - The Principle of Inertia
“Put God First” - The Principle of Priority
Developing Great Habits
Key Leadership Qualities - Discernment
Are You Teachable?
Resources: Top Ten Lists For Canadian Christian Leaders